Legal & Privacy Information


All Terms & Conditions of Use and Privacy Information below are those of the GlobalX Group (refer below for list of entities).

Legal entities

GlobalX Information Pty Ltd – www.globalx.com.au ABN: 99073436414 ACN: 073436414
LegalinX Pty Ltd – www.legalinx-gxs.com.au ABN: 35099032596 ACN: 099032596
Open Practice Solutions Pty Ltd (OPS) – www.openpractice.com.au ABN: 93117686389 ACN: 117686389
Practice Management Plus Pty Ltd – ABN: 37126792989 ACN: 126792989

UK entity

7Side Limited – www.7side.co.uk Registered Number: 06983136. View 7Side’s Terms and Conditions.

Terms & Conditions – IT IS AGREED as follows:

    Definitions
  1. In this Agreement, unless the context otherwise requires:
    1. Act of Default means:
      1. any breach of this Agreement including but not limited a default in repayment of any Charges or unauthorised disclosure of the Security Identification;
      2. where the Customer becomes bankrupt or insolvent, has an administrator, liquidator or receiver appointed, enters into any composition with or scheme of arrangement for the benefit of the Borrower's creditors.
    2. Content means the information made available to the Customer through the Service.
    3. Default Interest Rate means the interest rate charged by GlobalX's principal banker on unsecured overdrafts of $20,000 plus five (5) per cent.
    4. Service Provider means GlobalX Information Pty Ltd or related bodies corporate.
    5. Customer includes the user and/or the Organisation under whom the application for access has been made, any Reseller/Channel Partner, and any end user of a Reseller. For the avoidance of doubt, a customer also means “related bodies corporate” where a body corporate is:
      1. a holding company of another body corporate; or
      2. a subsidiary of another body corporate; or
      3. a subsidiary of a holding company of another body corporate;
      the first-mentioned body and the other body are related to each other. Please note: This definition is in accordance with section 50 of the Corporations Act 2001 (Cth).
    6. Organisation includes the Company, Business, Sole Trader or any other entity.
    7. Charges mean the charges payable by the Customer to the Service Provider pursuant to this Agreement including, but not necessarily limited to, access and usage fees for the Service, which may change from time to time without notice.
    8. Information Providers means bodies (whether government or private) whose information the Service Provider may from time to time provide
    9. Site means the website from which the Service is provided including www.legalinx-gxs.com.au.
    10. Service means the information services and manual services which are provided by the Service Provider to the Customer under this Agreement. This includes all services delivered by the GlobalX Group to the Customer..
    11. Security Identification means the Customer's identification number and the Customer's log-on, password etc required to access the Service.
    12. Property Certificates – I Cert means off line conveyancing certificates including but not limited to Land Tax, Roads, Heritage etc.
    13. Manual Services means the bureau manual searching services, settlement services, manual filing of documents and other physical services delivered by the GlobalX Group to the Customer. It is preferred that Manual Services are requested in writing or via the online ordering form available through the website interface. The GlobalX Group is not obliged to provide the Manual Services until it has accepted the Customer’s instructions.
  2. Access to the Service
  3. The Service Provider grants the Customer a non-exclusive right to access the Service subject to the terms and condition of this Agreement and the operating instruction displayed on this Service from time to time or as otherwise notified to the Customer. The Customer agrees that it is bound by these terms and conditions:
    1. when it is issued the Security Identification by the Service Provider; or
    2. if clause 2(a) does not apply (e.g. if the Customer is a casual or pay as you go Customer), by using the Service.
  4. The Service Provider may change these terms and conditions from time to time without reference to the Customer simply by making those changes to these terms and conditions. The Service Provider will update the terms and conditions on the website as soon as any changes are made and will notify the customer by email or notice on the website when these changes have been made.
  5. The Service Provider will use its best endeavours to provide access to the Service during normal business hours.
  6. The Customer Acknowledges that:
    1. The Customer is responsible for arranging at its own expense such equipment and systems as are necessary to access the Service
    2. The Customer's access to the Service is limited to the hours of access provided by the Information Providers and which will be notified on the Service from time to time;
    3. Access to particular information may from time to time be unavailable due to circumstances beyond the Service Provider's control in which case the Service Provider shall not be liable to the Customer for its inability to provide access;
    4. Access to the Service will be by Security Identification;
  7. The Service Provider is not responsible for the accuracy of any information provided by Information Providers whether by reason of corruption during transmission to the Customer or otherwise.
  8. The Customer shall maintain the secrecy and confidentiality of the Security Identification;
  9. The Customer agrees not to disclose to any other person, corporation, entity or organisation the Security Identification whether in use or not;
  10. The Customer is liable for all charges resulting from the use of the Service access through the Customer's Security Identification whether such use of the Service was authorised by the Customer or not. The Customer must immediately inform the Service Provider of loss of Security Identification, a reasonable prospect of issue of the Security Identification or any unauthorised access to or misuse of the Service.
  11. The Service Provider will deactivate the Customer's Security Identification within two (2) business hours of an emailed request to helpdesk@globalx.com.au.
  12. The Service Provider reserves the right to enforce user name and password changes as required for security, confidentiality and other legal compliance.
  13. All pricing information is "Commercial in Confidence" for the use of the Customer only. The Service Provider reserves the right to take any action it deems necessary if the information is provided to third parties without consent.
  14. The Customer agrees that the Information Provider can change these Terms and Conditions from time to time without notice to the Customer. It is the responsibility of the Customer to ensure its compliance with those terms and conditions as are in force from time to time.
  15. If the Customer is also a Reseller (a Customer-Reseller) the Customer-Reseller must ensure that their end users comply with these terms and conditions at all times.
  16. The Customer will not disclose, transfer, duplicate, reproduce, retain or re-supply (unless an approved Reseller Customer and then only for the purpose of re-supply to the end-user Customer) any information for a purpose other than that for which it was first acquired regardless of the form in which the information was supplied.
  17. The Customer acknowledges that all information provided is subject to copyright and other property rights and agrees not to infringe these rights.
  18. The Service Provider will provide Free Help Desk services in order to assist customers with any enquiries about the Service between the hours of 7am-7pm EST Monday to Friday and email help facilities via helpdesk@globalx.com.au are available all days except National Public Holidays.
  19. Use of the Service
  20. The Customer agrees to comply with all directions of the Service Provider pertaining to access of the Service, including those set out above or in other correspondence by the Service Provider to the Customer as to the use of the Service granted to the Customer by the Service Provider.
  21. The Customer shall not modify content or create any derivative works of the Service without the prior written consent of the Service Provider.
  22. The Customer agrees not to reproduce, retransmit, redistribute, disseminate, sell, publish or circulate any Content to any other person other than in the course of the Customer's usual business or if an authorised Reseller-Customer to its end user Customers.
  23. The Customer agrees to comply with conditions of Information Providers from time to time relating to the use of the Content including but not limited to prohibition on use of the Content for direct marketing.
  24. The Customer agrees to read specific deeds, terms and conditions of use of the various Information Providers contained on the site and adhere to these at all times. The Customer acknowledges and agrees these may change from time to time without notice.
  25. The Customer agrees to use the Service in line with all National Privacy Principles (NPP's) as provided on the Site or otherwise.
  26. The Service Provider provides under this service a document repository service. The Customer acknowledges this document repository service cannot be guaranteed to hold all searches or any search for a specific length of time and that the Customer should ensure copies of all searches required after the search is completed are saved to the customer's file or emailed via the service to be held in the Customer's email server.
  27. Charges
  28. The Customer shall pay the Charges at the rate and in a manner specified by GlobalX from time to time. The parties acknowledge that GlobalX may impose trading terms for the supply of the Service which terms may appear on the face of any tax invoice rendered by GlobalX to the client from time to time. Trading terms may change from time to time. In the absence of trading terms appearing on the face of any tax invoice, all Charges and other payments must be made by the Customer to GlobalX within 14 days from the date of issue by GlobalX of a tax invoice.
  29. The Service Provider is committed to a sustainable supply chain management process (SSCM) and generally environmentally friendly values which incorporates electronic delivery of all invoicing, contracts, proposals and training materials etc. Paper versions of any of these items either personally delivered or posted as requested by the customer for any of these or other items which can be delivered electronically will incur an SSCM fee and by requesting the above you agree to an SSCM fee being applied. For information in relation to the SSCM fee please contact helpdesk@globalx.com.au.
  30. The Service Provider may vary or change the Charges from time to time and will endeavour to provide messages either via direct email to the Customer where the variation is customer specific or via the System Status where the variation is of a generic nature.
  31. All payments should be made by direct debit, electronic fund transfer or credit card only. GlobalX reserves the right to charge an administration fee of $50.00 for each payment received by other method (e.g. cheque, cash etc).
  32. The Customer must pay interest to GlobalX on all overdue accounts from the date due for payment to the date of actual payment at the Default Interest Rate, compounding monthly or $30.00 per month if interest is less than $30.00 per month. GlobalX may impose additional requirements on the Customer to secure its present and future payment obligations. Such additional requirements may include without limitation imposition of director's guarantees, bank guarantees, and/or taking security under the Personal Property Securities Act 2009 (Cth).
  33. GlobalX may at its election accept payment by credit card. GlobalX reserves the right to limit such payments or to ask the Client to carry the cost of the merchant's fee associated with such a payment or a minimum of 3%.
  34. The Service Provider reserves the right to charge the customer every 14 days for Property Certificate I Cert orders and that payment is required within 7 days from receipt of this invoice.
  35. The Customer will be charged for every search conducted on the Site. No refunds will be given if the Customer is unhappy with the purchase. The Service Provider may provide the Customer with search credits provided that, within seven (7) days of the search being conducted, the Customer notifies the Service Provider of the time, date, search type and reason for credit request. The Service Provider has an absolute discretion on whether or not to provide credits.
  36. Commencement, Suspension and Termination
  37. This Agreement commences upon the issue by GlobalX of the Security Identification.
  38. GlobalX may immediately suspend if the Customer commits or is suspected of committing an Act of Default, or is otherwise considered by GlobalX to be a credit risk, commercial risk or a compliance risk.
  39. During the period of suspension, GlobalX must elect to either:
    1. Terminate this Agreement with the Customer; or
    2. Restore access to the Service on such terms that GlobalX sees fit (including, but not limited to, the issue to the Customer of new Security Identification, requirement for the provision of security).
  40. Warranties and Liability
  41. The Service Provider, its related bodies corporate and its respective directors, employees, officers and agents do not make any express warranties that the Services will:-
    1. Operate error free
    2. Be uninterrupted while in use.
  42. Except as otherwise expressly provided in these terms and conditions, all warranties, representations, promises, conditions or statements relating to the Service, whether expressed or implied; and whether statutory or otherwise (including, without limiting generality, warranties, representations, promises, conditions and statements as to merchantability, suitability or fitness for any purpose, profitability or any other attributes or consequences of or benefits to obtain from or in the course of using the Service), to the full extent permitted by law, are hereby expressly excluded.
  43. The Service Provider does not warrant access to the document repository service. The Customer should ensure copies of searches required after the search is completed are saved to the customer's file or emailed via the service to be held in the Customer's email server. The Service Provider will not be held liable for the need to redo any searches not held directly by the Customer.
  44. The Service Provider shall not be liable to the Customer for any direct or indirect loss or damage in respect of anything done or omitted to be done by the Customer in reliance on information provided under this Agreement or otherwise relating to or resulting from use of the Service, including but not limited to loss arising out of:
    1. Any inaccuracy, error or delay in or omission from any information delivered to the Customer;
    2. Any delays, failures, or inaccuracies in the transmission of any information to the Customer;
    3. Any delay or failure in or loss of access to the Service;
    4. Government restriction, computer viruses, computer hardware or software failure, unlawful or unauthorised access to the Service, theft, sabotage, earthquake, strike, force majeure and without limitation any other conditions beyond the Service Provider's control; and whether such loss or damage is caused by any fault or negligence on the part of the Service Provider or otherwise.
  45. The liability of the Service Provider in contract, tort (including negligence) or otherwise relating to or resulting from use of the Service shall in any event be limited to any one or more of the following (at the Service Provider's option):-
    1. The supply of the Service again; or
    2. The payment of the cost of having the Service supplied again.
  46. Indemnity, Release & Discharge
  47. The Customer agrees to fully indemnify the Service Provider and its officers, employees, agents, and related bodies corporate against all expenses, losses, damages and costs incurred by or awarded against any of them arising from any claim, suit, demand, action or proceeding by any person where such loss or liability was caused by any wilful, unlawful or negligent act or omission of the Customer, its employees, agents, customers or subcontractors in connection with this Agreement. This indemnity will continue notwithstanding termination of this Agreement.
  48. Subject to the Service Provider performing its obligations under this Agreement, the Customer fully releases and discharges the Service Provider and its officers, employees, agents, and related bodies corporate from all liability that arises from the use of the Service by the Customer or reliance on information provided under this Agreement. This release and discharge will continue notwithstanding termination of this Agreement.
  49. General
  50. The Customer shall not transfer, assign, lease or otherwise dispose of its rights or obligations under this Agreement without the expressed consent in writing of the Service Provider.
  51. Notices may be by System Status, email, fax or mail. Users accept that notices may include commercial electronic messages and that we do require in writing any opt out of messaging from your account holder given many messages are required under our contractual arrangements. GlobalX also uses electronic messaging to promote new services and other items considered important to users and the customer agrees to receiving these commercial electronic messages.
  52. The law applicable to this Agreement shall be the law in force from time to time in Queensland.
  53. If any clause or subclause of this Agreement should be held to be invalid or unenforceable in any way, the remaining clauses and subclauses of this Agreement shall remain in full force and effect and such invalid, illegal or unenforceable clause or subclause shall be deemed not to be part of this Agreement.
  54. Non-insistence on strict compliance with any terms of this Agreement does not amount to a waiver or variation of this Agreement or prejudice the strict enforcement of its terms. A waiver must be in writing and must expressly state that it is a waiver of a right under this Agreement.
  55. The Customer acknowledges and agrees that, apart from any representations contained within these terms and conditions, it:
    1. did not rely on any representations made by the Service Provider prior to entering into this agreement; or
    2. was not induced to enter into this agreement by any representations made by the Service Provider.
  56. Mapping data provided on this site is Copyright based on data provided under licence from PSMA Australia Limited (www.psma.com.au) Cadastral Data. While every reasonable effort is made to ensure that the information, including mapping data, on this site is accurate, PSMA Australia Limited does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. PSMA Australia Limited accepts no responsibility for any expenses, losses, damages (including indirect or consequential damages) and costs which might be incurred as a result of the information including data being inaccurate or incomplete in any way and for any reason.
  57. The Customer or User consents to the collection and use of the information which is provided by the Customer or User when using the LANDATA® System for all purposes associated with the use and operation of LANDATA®, the LANDATA® System and all related administration and operations of the Licensor.
  58. The Customer acknowledges that in the supply of Property Certificates, the Service Provider is acting as the paying agent of the Customer, having authority to act on their behalf in the provision of the Property Certificates. No credits will be provided for cancelled Property Certificate orders unless the Service Provider is entitled to a commensurate credit from the provider of the Property Certificate.
  59. The GlobalX Group is engaged by the Customer as an independent contractor/supplier and nothing in this agreement constitutes the GlobalX Group as agents, employees, directors or partners of the Customer.
  60. Manual and Settlement Services Guidelines
  61. Customers may request the provision of Manual Services at any time by submitting a request in writing or via the online ordering form available through the website interface. The GlobalX Group will notify the Customer within a reasonable period of time as to whether the request for Manual Services is accepted. The GlobalX Group is not obliged to provide the Manual Services until it has accepted the Customer’s instructions.
  62. The Customer is responsible for providing complete instructions regarding the Manual Services required, including outlining any time-frames that apply in respect of the Manual Services. These instructions must be provided in writing on the Manual Cover Sheet. Any variation to these instructions must also be submitted to the GlobalX Group in writing.
  63. The GlobalX Group will be entitled to be reimbursed for any out of pocket expenses (including GST) incurred by it in connection with the provision of the Manual Services (such as filing fees, court fees, requisition fees, search fees and other expenses). These expenses will be invoiced to the Customer at the time of invoicing the Charges (see the General Terms regarding the Charges payable by the Customer).
  64. Subject to express directions in the Manual Cover Sheet, the Customer acknowledges that the GlobalX Group is solely responsible for controlling the manner in which it provides the Manual Services.
  65. The GlobalX Group will settle matters in accordance with the written instructions provided by the Customer. However, the following specific practices outline the procedures the GlobalX Group adopt when settling matters for:
    1. Exchange of Contract
    2. Conveyance – Sale and/or Purchase of Land or Business
    3. Discharge of Mortgage
    4. Finance
    5. Refinance
    6. Family Law
  66. Settlement Time
  67. The GlobalX Group will attend settlement at the time and location specified by the settlement booking. The GlobalX Group will notify the Customer’s office if they anticipate arriving at the settlement location more than ten minutes after the specified settlement time. The GlobalX Group will not settle a matter prior to the specified settlement time without the express written or verbal consent of our acting solicitor or conveyancer.
  68. Notification of Settlement
  69. The GlobalX Group will notify the Customer within 30 minutes of the specified settlement time as to the progress of settlement – either confirmation that settlement has been completed or advice as to the status of the settlement.
  70. Final Search
  71. If requested to conduct a final title search on behalf of our client, the following protocol will be followed.
    1. If conducting a final title search for a lot in a Strata Plan, the GlobalX Group will not conduct a final title search on the Common Property unless specifically requested.
    2. For morning settlements (prior to 1pm) the GlobalX Group will conduct the final title search by 10.30am on the day of settlement.
    3. For afternoon settlements (after 1pm) the GlobalX Group will conduct the final title search by 1.00pm on the day of settlement.
  72. If clients require a further final title search to be conducted by the GlobalX Group, this instruction will need to be expressly stated in the settlement instructions.
  73. For clients who conduct their own final searches and provide them to the GlobalX Group, due to the practical necessities of sending clerks out of the office, final searches will need to be provided to the GlobalX Group by 10.30am for morning settlements (prior to 1pm) and 1.00pm for afternoon settlements (after 1.00pm). If the final title search is not received by this time the GlobalX Group will conduct the final title search on your behalf and add the cost of this item to the bill for the settlement.
  74. Secondary Actions
  75. The GlobalX Group will only attend to any secondary instructions after settlements that are expressly communicated in writing in the settlement instructions. This includes, but is not limited to, depositing cheques into nominated bank accounts, depositing cheques into nominated bank accounts with a special clearance fee, faxing an order on the agent to the agent or acting solicitor or conveyancer and delivering settlement documents or cheques to specified locations. Any secondary actions after settlement will be completed by close of business on the day of settlement unless expressly instructed otherwise.
  76. Releasing Settlement Cheques
  77. The GlobalX Group will only release cheques to parties following settlement if expressly instructed. The GlobalX Group will require photographic identification of the party collecting the cheque.
  78. Written Undertakings
  79. The GlobalX Group will only provide written undertakings on behalf of our client if express authority is given to do so.
  80. Return of Documents
  81. The GlobalX Group will return all settlement documents and cheques by the normal method for each client (DX, Post or Secure Collection™). All settlement documents returned via the post will be sent Express Post unless expressly requested otherwise.
  82. Anti-Bribery
  83. The Service Provider confirms, in relation to the provision of the Services to Customers, that it has policies and procedures which are designed to prevent the occurrence of bribery and corrupt conduct by its employees.
  84. The Service Provider agrees that it shall not engage in the following conduct in connection with its contract with a Customer:
    1. make any payments or transfers of value, offers or promises; or
    2. give any financial or other advantage; or
    3. receive or accepting any financial or other advantage, which has the primary and material purpose or effect of:
      1. public or commercial bribery;
      2. other unlawful improper means of obtaining or retaining business or commercial advantage.
  85. Reference in clause 68(b) to improper means is a reference to improper conduct of the Service Provider when measured against the internal policies and procedures of the Service Provider.

Retail Customer Policy

GlobalX is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website have samples and correct pricing – however with the nature of information these samples may differ slightly to information you receive. Some of the information provided in samples may not be available in the report you order and these samples show the maximum information contained. Standard delivery timeframes is 2 business hours and we will contact you via email or phone if we are unable to process your request within this time. Please ensure you monitor your emails after placing your order. All results and communications will be via email – in some instances emails may be blocked by your server and if you have not received your information within 2 business hours please contact our helpdesk – we do cc in ourselves to ensure results are sent successfully. Receipts will be forwarded separately. We do not charge your credit card until we are processing the search and if for any reason we are unable to obtain the information requested a refund will be immediately processed by the customer service team. Anyone on the customer service team can assist with your enquiry by quoting your order number/transaction number received at the time of order.

Security Policy

When purchasing from http://www.legalinx-gxs.com.au your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre on helpdesk@globalx.com.au.

Copyright Notice

Copyright © GlobalX Information Pty Ltd.

Except for information and material made available, in the format it was made available, from a PRINT function within the GlobalX website (not for example, from a print function in the user's web browser), neither the whole nor any part of the information and material displayed on this website, nor the underlying code or codes, or programming may be printed out, copied, downloaded, duplicated, adapted, transmitted, emailed, forwarded, distributed, sold, licensed, dealt with or reverse-engineered without the prior written permission of GlobalX. All enquiries are to be directed to helpdesk@globalx.com.au.

Privacy Statement

GlobalX is committed to protecting user privacy. We understand that visitors and users of our sites may be concerned about their privacy, and the confidentiality and security of any information that is provided. To address concerns about unauthorised use of personal information, we commit to both the 10 Information Privacy Principles (IPP's) as well as individual Government and the privacy requirements of non-Government suppliers including:

Landgate and NSW Govt Land and Property Information

GlobalX is a Landgate Authorised Broker of Title Products

GlobalX is a NSW Land & Property Information Authorised Broker of Property Products

It is impossible to guarantee absolutely the protection of your personal data, however GlobalX makes every effort to ensure that the appropriate technological safeguards are in place, including database encryption, SSL, access controlled areas, all of which provide a high level of security.

GlobalX does not on-sell your information to list brokers etc, your information is collected only to ensure we can communicate effectively with our customers and as required to fulfil our various contractual obligations.

If you do require additional information please contact our Privacy Officer:

By Email: privacyofficer@globalx.com.au
By Phone: 1300 362 585

Or In Writing:
The Privacy Officer
GlobalX Information Pty Ltd
GPO Box 2746
Brisbane QLD 4001

Privacy Policy

GlobalX respects your rights to privacy under the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000, and is required to comply with the National Privacy Principles in respect of the collection, use, disclosure and handling of personal information from individuals. For more information about the NPPs you can contact the Office of the Australian Information Commissioner on 1300 363 992 or visit the website at www.oaic.gov.au

When and how do we collect personal information?

Personal information is any information that can be used to identify you. GlobalX primarily collects corporate information as its Customers are mainly business entities. However, to the extent that we collect contact details of individuals from our customers (such as contact name, telephone, address, email address and credit card details) in our User Application form and online ordering forms, we do (to a limited extent) collect personal information. This information is collected to enable GlobalX to provide information to both regular Customers and Pay as You go (PAYG) Customers.

What do we do with the information?

GlobalX uses the information you supply for the purpose of providing its services to you. Personal information collected from our User Application forms and On Line Ordering Forms is used to form our customer database. Your personal information is never shared, sold, rented or otherwise disclosed outside of GlobalX (save for any statutory or legal requirement). GlobalX’s primary goal is to improve the quality and nature of its services and we may use your personal information to deliver you targeted and non-targeted marketing information about our goods and services. At any time you may opt-out of receiving marketing communications from us.

GlobalX does collect some information about visitors indirectly through standard web logs, which may include IP address browsers being used and domain names. Some data may be traceable to an individual, but we do not normally seek to identify individuals unless we believe that someone is using our sites improperly.

How do we use "cookies" and "log files"?

We may send a "cookie", a small summary file to your computer. This enables us to recognise your computer the next time you visit without bothering you with another request to register. We also use cookies to measure traffic patterns, to determine which areas of our site have been visited and to measure transaction patterns in the aggregate. We use this to research our users' habits so that we can improve our online services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We log IP addresses (i.e. the electronic addresses of computers connected to the Internet) to analyse trends, administer the site, track users movements, and gather broad demographic information.

What do we do to safeguard personal information?

GlobalX is serious about the security of our information and takes all reasonable steps to maintain the security of any personal information we receive from you. We use a variety of secure techniques to protect your information, including secure servers, firewalls, database encryption and SSL.

Access and Correction

You may access any personal information we hold about you at any time. If your personal information changes or if you no longer desire our services, we will endeavour to provide a way to correct, update or remove the personal data you have provided to us. You can request access to the personal information that we hold about you by writing to us at the address below. An administration fee of $20.00 + GST will be charged.

Contacting Us

If you have any questions about our privacy policy, or any complaint regarding the treatment of your privacy by us, please contact us:

By Email: privacyofficer@globalx.com.au
By Phone: 1300 362 585

Or In Writing:
The Privacy Officer
GlobalX Information Pty Ltd
GPO Box 2746
Brisbane QLD 4001